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Confusion is Costly.   Clarity is Everything.

Our members come from every sector and type of organization. They’re not all the same.

Members.While most management principles are universal, organizations do have unique characteristics:

As we grow, we'll have local chapters and events, so you can develop, share and get recognized for your great management ideas. But members can now enter comments for each management term: we need your input to keep The Management Index™ current and alive!

We will soon announce our membership structure and pricing, but you can join us now for free.

Family businesses

Management issues can connect in different ways for a family business. For example, "Succession" means a great deal more for a family business: it includes issues about governance term (1.4), organizational design (5.2.1), training and development (5.4), among others. It's the nature of family businesses to promote people before they’re 100% ready for a new management role: our Training Bureau can help.

Where to start: New users should take 15 minutes simply to click around The Management Index™. But family business managers, owners and board members might also want to visit term 1.4.3 Family business.

Franchisors and OEMs

The success of franchisors and OEMs is hugely correlated to how well their franchisees and dealers are managed. The Center's management training (vs. operational training) can help these small businesses raise their game. Through our affiliate we will be able to customize the Recommended Resources and knowledge base of Best Practices.

Where to start: New users should take 15 minutes simply to click around The Management Index™. Franchisors and OEMs can start with a small pilot using the Table of Priorities™. We can then gauge how these tools and training can be designed for the field staff and the franchisees or dealers.

Government agencies

More elected officials are demanding government "act like a business." The Management Index™ is a good place to start, though certainly some management practices are applied differently in government, such as organizational design, financing, budgeting and forecasting. And it's also true agency managers have important things to teach the private sector: making long-term decisions, consensus-building and managing at a large scale.

Where to start: New users should take 15 minutes simply to click around The Management Index™. Another early step might be to explore 5.1.4 Project management. Projects with big teams shouldn’t start until after everyone’s read the common terminology and principles. Our Training Bureau can make things simpler and clearer, which helps when you’re in the public eye.


Some healthcare managers use a management language with different "pillars." But it would be easier to learn revenue-enhancement or cost-savings ideas from other industries if healthcare shared the same vocabulary. Outside board members will be more familiar with the terminology of The Management Index™.

Where to start: New users should take 15 minutes simply to click around The Management Index™. Healthcare managers might want to explore a few key terms of this standard management language: 6.2 Managerial accounting, 1.2.3 Differentiators, 3.2.1 Workflow analysis, and 3.4.1 Vendor management.

Large business

Large businesses have experts in every discipline, but what if they’re in different offices and understand things differently? The Center and The Management Index™ keep large teams from misunderstanding each other and helps them develop a standard vocabulary. Members will eventually be able to translate these issues from language to language.

Where to start: New users should take 15 minutes simply to click around The Management Index™. In time, its "translate" function (upper right on home page) will also work for all the terminology.


Some management practices are unique to mission-driven organizations: 2.4.6 Advocacy, 5.1.5 Volunteer management and 6.4.4 Fundraising. The semantics of management can also differ: for example, service agency or school managers might prefer "Outreach" to "Marketing." But many foundations and school boards are urging non-profits and schools to be run "more like a business," so the Center's general management certification will be a fast and effective way to gain these skills.

Where to start: New users should take 15 minutes simply to click around The Management Index™. It is possible to switch to more familiar semantics when non-profit or school members use the editable tools, like the 1-page Goal Tree, which helps everyone stay focused on the mission of the organization.

Testimonial: "The Center's Training Bureau helped us consolidate four agencies into one by using their Integration Checklist. It was rigorous, but our boards and funders were impressed by and supportive of this huge project." — Marcia Hendrickson, Executive Director

Small business

Small business owners and managers wear many hats. These busy entrepreneurs ask big questions: How can I grow my business? How can I help all our people be more productive? What new products or services should we be working on? And, what are we missing?

Where to start: New users should take 15 minutes simply to click around The Management Index™. Big questions like, how can we grow? might really be about several management practices. Completing our 1-Page Table of Priorities™ will get you and your teams get focused fast on the key issues, and our Training Bureau can help you put their ideas to work right away.


Some start-ups are launched by people with little management experience or training. The Center provides an at-a-glance map of all the issues you might need to consider.

Where to start: New entrepreneurs might systematically click through The Management Index™ while sitting next to a mentor. This checklist will help you sort your priorities and the Recommended Resources will quickly teach you the fundamentals about the issues you face. Go to your local SBA office to learn about SCORE, Small Business Development Centers and other free resources dedicated to you.


It’s great to start your management education with a sturdy framework. Learning is more fun and rich when you can connect all that you’re studying. How do marketing and sales relate? How do sales link to operations? What are the human resource implications of new product development? Great managers ask questions that help everyone see how they need to work together.

Where to start: Students of all ages should start by taking 15 minutes simply to click around The Management Index™ to learn how it works. The Center has plans to offer a certification in general management which will focus on the terms and practices connect when making a major decision.


Contact Us

Call Derrick Van Mell at 608.260.9300

Confusion is Costly.  Clarity is Everything.